| Linux and Open Source technology are fast becoming a competitive advantage for companies around the world. One code base for SIM card to mainframes. Workstations to workgroups. All open. For your mission-critical systems, Chida.in can be trusted to deliver the world's best Linux support and Linux security services. We've been supporting Linux and the Open Source revolution since 1997.
Chida.in world class engineers are supported by a comprehensive online knowledge base of Linux support, techniques, and past real-world experience gathered by our team since 1997. This unique database allows Chida.in experts to quickly provide efficient solutions to problems. It also gives us a valuable insight on Linux solutions integration and security.
Chida.in RMS provides remote monitoring of our clients' critical IT infrastructure operations with a list of responsive and proactive options. We monitor services, thresholds, events and any security violations. We do the initial fix as per agreed instructions and notify you. If not resolved, it is immediately escalated to you. You have the option of either the problem being resolved at your end or by us.
Service Offering
We monitor your business critical devices like servers, firewalls, switches, routers, etc.
| Server Linux |
Database |
Network (Email, Website) |
Availability
Disk and Memory Utilization CPU Load
I/O Utilization Performance Thresholds
Node Up/Down Performance Bottlenecks
...And more |
Connection Time
Request Statistics
Connection Statistics
Thread Details
Table Lock Statistics
Key efficiency
Query Hit Ratio
...And more |
Messages
FTP
IMAP
Swap
Squid
Connectivity
HTTP
SMTP
DNS
...And more
|
Escalation channels: Email, Phone, Chat, SMS etc
Engagement models: Co-sourcing, Partnering, Outsourcing and other tailored options
Business Models: FTE Based, Ticket Based, Hourly based and other tailored options
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